You can assign tickets to different owners and move them to different queues. Inside the ticket, look for the ‘Quick Update’ tab under ‘Ticket Metadata’.
Choose the new owner and queue from the drop down menus.
Click ‘Save’ to save your changes.
Related Articles
-
RT: Create a new ticket
- -1
- 255
-
RT: language settings
- -2
- 257
-
RT: spam
- 6
- 205
-
RT: notifications
- -1
- 119
-
RT: RSS feeds
- -1
- 284
-
RT: exporting tables
- 1
- 68